email: research@tlcstandards.com
Office: (905)-898-3645
Sales: (647)-699-8592

Services

Custom Synthesis

We provide comprehensive custom synthesis services designed to meet a wide range of research and manufacturing needs. Our expertise includes reference standard preparation, organic process research and development, and process scale-up through custom manufacturing, supporting projects from gram-scale quantities to multi-kilogram production. We offer combinatorial building blocks, intermediates, and compound libraries, as well as specialized capabilities in pharmaceutical peptides and their reference standards. In addition, we deliver custom peptides and peptide-related products, including amino acids and resin derivatives. All work is carried out with a focus on precision, quality, and reliability, supported by robust analytical data and customer-specific certification.

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Order Information

TLC is here to help. Should you require assistance in finding a specific compound, please do not hesitate to contact us.

Place an order

To expedite orders most effectively, please Email the Purchase Order ( clearly showing your P.O. number and the Ship To/ Bill To addresses) to research@tlcstandards.com.

Our warranty

At TLC we pride ourselves on time sensitive completion and delivery of our compounds. Each compound from TLC is warranted to meet the specifications set forth on its label and in the Certificate of Analysis (COA), as of the time of shipment. Please note if a compound falls below specifications, TLC will remedy the problem without further charges. If the problem cannot be remedied, a full refund will be provided.

Shipping information

At TLC, we strive to provide our customers with the fastest shipping possible. Our standard shipping methods are DHL or FedEx (Standard Overnight and FedEx International Priority), unless otherwise agreed. If you would like to use your own account, please state it on the purchase order. Please note that any taxes or charges imposed by governmental authorities are in addition, and on the Buyer's account. We reserve the right to change the requested method of shipment, where applicable.

Our pricing

Our prices are quoted in U.S. dollars and are subject to change without advance notice. Written price quotations are valid for 60 days.

Return Policy

In order to meet our customers' expectations and satisfaction, the Customer Service team is available to assist you if any problems should arise with your order. Items that are proven defective or non-conforming to our specifications will be replaced at no charge, or a credit memo may be issued upon receipt of returned goods. Please note that all claims for replacement or credit must be made within 30 days of receipt of goods, and with authorization from our Customer service department. Additionally, under no circumstances shall the replacement or credit exceed the purchase price of the material. Return shipments will not be accepted without prior authorization. TLC will not be liable for any incidental or consequential damages.

Shipping information

At TLC, we strive to provide our customers with the fastest shipping possible. Our standard shipping methods are DHL or FedEx (Standard Overnight and FedEx International Priority), unless otherwise agreed. If you would like to use your own account, please state it on the purchase order. Please note that any taxes or charges imposed by governmental authorities are in addition, and on the Buyer's account. We reserve the right to change the requested method of shipment, where applicable.

Payment Policy

Any payments by cheque should be made payable to: TLC Pharmaceutical Standards Ltd. For International accounts, payment by wire transfer is preferred. Our payment terms are Net 30 days for approved accounts only. Please note that outstanding invoices will impact subsequent shipments release.

Frequently Asked Questions

Ordering
Q: Where can I obtain a quote for TLC products?
A: All of information regarding pricing and availability are available through email only. Please contact us at research@tlcstandards.com for this information.
Q: Are TLC pricing VAT?
A: No. Our pricing do not include duties and taxes that may be incurred by your country's customs.
Q: What is the status of my back ordered items?
A: Please contact us at research@tlcstandards.com for this information.
Q: Can you customize the ordered sample to the exact quantity we need it at? Do you provide exact weighing record?
A: Yes we can provide exact weighing upon request. We provide the exact printed weighing record to 2 decimal places for sample packing less than 5 mg.
Shipping
Q: What are your shipping options?
A: We offer DHL and FedEx shipping options for both domestic and international orders.
Product Certification & Trouble Shooting
Q: Do you provide certificates of analysis?
A: Yes, all products come with a Certificate of Analysis (COA).
Others
Q: How can I contact customer service?
A: You can reach us at research@tlcstandards.com or through our contact form.